At WallArtHut, we strive to deliver high-quality products and a seamless shopping experience. Please read our policy below to understand how returns and refunds are handled:
Digital Downloads (Instant Download Wall Art)
All digital wall art purchases are non-refundable and non-returnable. Due to the nature of digital products, once a file has been downloaded, we cannot offer a refund or exchange.
We encourage you to carefully review the product details and preview images before completing your purchase. If you experience any issues with your download or receive a corrupted file, please contact us at support@wallarthut.com, and we’ll be happy to assist.
Physical Products (Framed Canvas, Posters)
We accept returns and offer refunds or replacements only under the following conditions:
Return Shipping
Customers are responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
Once we receive and inspect the returned item, we will process your refund or send a replacement based on your preference.
Questions?
If you have any questions about your order or our policy, please contact us at support@wallarthut.com. We’re here to help!